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Account Manager

Location
Sevenoaks, Kent
Salary
£25,000 to £50,000
Job Type
Permanent
Posted
7 Sep 2022

A fantastic organisation has become available for an Account Manager to join a rapidly growing team.

Key skills required for an Account Manager:

  • Proven experience in engaging and developing client relationships
  • Highly developed interpersonal and communication skills, with the ability to work effectively across a range of stakeholders
  • Composed and confident, with a high level of personal and professional credibility
  • A consultative approach toward understanding challenges, capturing requirements, and qualification of fit
  • Highly pro-active and curious; able to work autonomously to carve out new revenue and partnership opportunities
  • Excellent planning and organisation skills, with the ability to manage conflicting priorities and work to tight deadlines
  • Results-focused, able to set clear goals and execute them by defining, then working towards target metrics
  • Any experience working within professional services, SaaS or in a tech consultancy environment would be a huge advantage but this is not essential

Key responsibilities for an Account Manager:

  • Manage customer interactions, and act as a key focal point between the customer and the delivery team
  • Act as a trusted advisor and become a knowledge center about the company's products, and the "go-to" person for any queries
  • Gain an understanding of each customers business model, current system developments, and future system requirements
  • Arrange and attend quarterly client meetings
  • Upsell and cross-sell to existing customers
  • Identify new client and partner opportunities through customer referrals
  • Develop strategies and an action plan for each client to drive activity, customer satisfaction, retention, and loyalty
  • Being able to communicate to customers what's coming in terms of new product/solution releases
  • Track performance & engagement, with a view to embedding user adoption initially, and then improving it moving forward
  • Lead on the transition from Project Implementation to ongoing Managed Service
  • Strive to achieve targets, suggesting new initiatives to enhance results.
  • Create quotes, proposals, pitches, and service level agreements to provide a professional and considered representation of the brand and the "value-added" to clients.

As an experienced Account Manager, you will be entitled to the following employee benefits:

- Salary - £25,000 + comms (OTE £50,000)

- 32 days holiday, rising to 38 days subject to terms after 3 years' continuous service (including 8 bank holidays)

- 32 days' holiday, inclusive of bank holidays, increasing after 3 years' service

- An on-site chef, preparing FREE high-quality hot booked meals daily

- Refreshments and a weekly fruit delivery, with personalised water bottles to encourage hydration

- Sit / stand desks

- Company social events

- An eyecare scheme

- Outdoor activities at lunchtime

- Employee surveys and a Suggestion Box

- Wellness events (past events have included yoga and fitness sessions)

So, if you are an experienced Account Manager and are looking to work for a well-established business where you will have the opportunity to manage and grow an existing client base, then please apply now!

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Details

  • Job Reference: 706201692-2
  • Date Posted: 7 September 2022
  • Recruiter: Judge Recruitment Ltd
    Judge Recruitment Ltd
  • Location: Sevenoaks, Kent
  • Salary: £25,000 to £50,000
  • Sector: Sales & Marketing
  • Job Type: Permanent