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Driver & Valet

Location
Exeter, Devon
Job Type
Permanent
Posted
8 Sep 2022
Are you motivated and eager to try something new and different - stuck in an office and want to be working outdoors - well look no further

We are currently recruiting for Drivers & Valeters. This role is known for guaranteeing a safe and efficient delivery and collection of Hertz vehicles, whilst maintaining the Hertz cleanliness, safety standards and brand, by demonstrating excellent customer service at all times.

Main Responsibilities:

DRIVING

Delivers and collects the correct vehicle from the branch to the customer in accordance with SLA's. Handles safety in a driving and operational capacity to ensure customers and colleagues are safe at all times.

CUSTOMER SERVICE

Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process, maximizing customer loyalty.

QUALITY CONTROL

Identifies and regularly checks the vehicle maintenance standards in-line with Hertz SOP, to ensure a rentable standard is met.

AUDIT & COMPLIANCE

Adheres to company SOP's for all delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR. On return they document any additional damage to ensure the company asset is rentable and to limit loss of revenue.

CLEANING

Cleans and carries out inspection of vehicles to ensure they leave the location in pristine condition, in order to maximise customer experience and maintain company assets.

Your skills: What you'll need for a great journey

Full valid UK/EU driving licence with no more than 3 points
Previous customer service experience desirable.
A good level of computer literacy.
Good level of written & verbal communication skills.

Your benefits: Fuelling your journey

Career development opportunities across Hertz UK and Europe
Staff discount at locations across Europe

Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW

Please note due to high volume of applications only shortlisted candidates will be contacted
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Details

  • Job Reference: 706796973-2
  • Date Posted: 8 September 2022
  • Recruiter: Hertz Europe
  • Location: Exeter, Devon
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent